Waiting for Caseworker to Call


#1

My Manulife caseworker did not call today as scheduled. I’m wondering why. I did contact my HR heath and benefits person and talked about my next steps. Should I call my caseworker or just wait to hear from him? I haven’t started appeal for CPP-D denial yet. I was waiting for Manulife to call.


#2

Do you have any questions for them?
Call if you do, otherwise they can call you later.


#3

Yes, I do have some questions. I’m emailing my caseworker to reschedule, if I don’t hear back, I will call him. Thanks.


#4

In my experience there can be no reason for delays, missed calls etc… other than people being forgetful or overwhelmed or just plain old bad service.


David Brannen

Disability Lawyer with Resolute Legal

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