So my husbands claim is now at around 190 days since they received all the information. He just called again and was told nothing. All he was told was “it’s still in progress” and that there is no outstanding paper work. They won’t answer any more questions. They won’t tell him when we can expect an answer. They won’t even tell him what step of the process his application is at.
He’s getting very upset and depressed over this. It’s like they don’t care he’s just stuck in limbo.
Anything else we can do to get some answers?