I applied for cpp disability in first week of feb 2024, I got a call from service canada within a week of application saying looks like you will be eligible for disability claim and second call i received was from the case officer asking some details regarding my kids date of birth and he said that we will be able to decide in 30 calendar days. However by end of February the adjudicator called and I missed that call, it was a No caller id call so I could not see the number nor any voicemail was left. I waited until mid March and called them, I was told since I did not answer the call, they kept my file on the side. The rep was not able to see if my case was approved or not. I am told to wait another 2 weeks for the case officer to call. I am not sure if this means they have approved my application or how long I need to wait. I regularly check my SC account and it only says they received my application and its in progress. Any thoughts on this would help or anyone in similar situation can reply please. Thank you
It’s kind of a terrible system they have. If you miss a call it’s impossible to get a hold of them. All I can suggest is logging into your Service Canada account. That’s what I did when the same thing happened to me. If you go on there and click on the Apply for CPP or whatever link, it will say something like “You are not eligible to apply for CPP because you are already recieving disability”. That’s how you know if you were approved.
Hmm…
Interesting.
I am having a similar issue. I got a call saying they made a decision but didn’t say yes or no and I would get it in the mail.
When I click “apply for cpp disability benefits” mine says " Unable to continue
Our records indicate that you are unable to use this service.
For more information, please [contact us.]"
So im guessing I wasnt approved.
If it says you’re unable to apply online, then you may be approved. Hard to know. Fingers crossed!
I sent my part in at the end of December, 2023. My doctor sent in her part at the end of April, 2024. I have called SC a few times, and they kept telling me my application was in progress. During one of the recent calls, they were able to tell me what my monthly amount would be, but Online it still says in progress.
I called SC today, and they told me the adjudicator called me last week but got no answer, and couldn’t leave a voicemail, which neither was true. They are going to call me again later this week according to the person I spoke to today. When I asked about retroactive payments, they told me they go back 11 months from the date of the application.
It took me 11 months, however, my doc was slow on sending some additional info. That most likely made it a few months longer than should have been. I was just approved. oct 2023-sept 2024.
You are right. I was approved!
Hey there I’m in a similar situation as yours was. I was told a decision was made and they also wouldn’t give me an answer. When I login into the SC website I see my application status update says complete but nothing else is available and I had the same information under payment. So I’m told to just wait for the letter. A SC rep did tell me though that because there’s no payment information I’m probably denied. Was this the same for you? How long after approval did your information update on the website? Thank you