Approved but wondering about retro pay

Hi. I was in a car accident a few years go. I just recently got approved but only got retro back 11 months from my application date. Has anyone received retro back further than application date? What is the process to appeal this?

I think you can only get 12 months before your application date? Lots of info here:

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11 months before the date of application is the maximum time a retroactive payment can go back. This does mean a person can miss out on past payments if you didn’t apply for CPP disability as early as they could have.

I called CPP-D and they will go back to the date you were determined to be disabled. You just have to appeal it. They told me to write a reconsideration letter to go back to the date of my car accident.

I’m pretty sure I got 17 months