Waiting for decision on appeal

I’m still waiting for a decision on my claim,I got denied for benefits in February and now appealing.My insurance company wanted reports from my doctor&psychologist which they have sent,they did this last week,and my CM emailed on Friday Jan.8 and said a decision will be made in 3-5 days.CM called me Monday asking for doctors records,the doctor gave them to her yesterday,so I got an email this morning saying it will take another 3-5 days for a decision.
Is this the normal waiting time?First time wait 3-5 days,then second time doctor sends in report wait another 3-5 days,in total wait between1-2 weeks for a decision by CM.
Or am I getting the runaround?

I don’t think 3-5 days is unreasonable, 3 weeks each time would be.
This is for the initial claim?

3-5 days isn’t unreasonable,but I’m waiting an extra 3-5 days now because my doctor sent in my chart notes yesterday.This is for my appeal.

This is normal because it takes 3-5 days for the insurance company’s behind-the-scenes doctor to review your medical information and then give an opinion to the insurance company. Thsi is likely what is going on if I had to guess.


David Brannen

Disability Lawyer with Resolute Legal

The response posted above is based on the limited factual information made available and is not intended as a full and complete response to the question. The only reliable manner to obtain complete and adequate legal advice is to consult with a lawyer, fully explain your situation, and allow the lawyer enough time to research the applicable law and facts required to give an adequate opinion. The basic information provided above is intended as a public service only, a full one-on-one discussion with a lawyer should be done before taking any any action. The information posted on this forum is available to the viewing public and is not intended to create a lawyer client relationship with any person. If you want one-on-one advice, please click here to request a free consultation or call toll free 1-877-282-5188 to speak with a member with our disability claim support team.