My tips when sending written correspondence to your insurer
- Don’t try to talk/sound like a lawyer, unless your are a lawyer!
- Keep to facts, be nice and be specific. Write with the knowledge that it might one day be read by a judge.
- Don’t lose your cool or use vulgar language
- Don’t be wimpy either
- Tell it like it is-if you can’t prove it, don’t write it.
I have complied with all treatments. I have documented my claim. I have asked for help, and now you’ve chosen to delay or wrongfully deny my claim. It’s hurt me, my family, my ability to pay my bills, and you’re causing serious harm to all of us, which isn’t fair.
For my records I am requesting a complete copy of my claim file.
To understand what is required please send me a copy of Master policy.
I don’t understand your position. Can you direct me to where in the policy it states that?
Stick to the truth in short sentences. Best way to communicate.
Don’t write a novel!