LTD Case Manager Ask for Resume

LTD Case Manager asked for Specialists name and my Resume… Are they allowed to legally ask for a your Resume? What could this possibly mean? Anyone had the same experience?
Also can Case Mgr or insurance company to ask and contact any of your healthcare providers?

Thank you in advance.

Hi there. It is common for them to ask for resumes from people as it is easier than interviewing you on the phone to ask all the same questions about your education and career history. The information in the resume it important if they are looking at whether you would meet the “any occupation” definition of disability. They want to see what transferrable skills and education you have to do other jobs.

I recommend people always give this information. It you do a resume, it really needs to just be a list of your educaiton and employment history. Does not need to be a formal resume you would use for a job. Make sure to put on it that this is the best of your recollection to leave it open in case you forget something.

The case manager can only contact your health care providers if you give them written authorization to do so. There are pros and cons to this and I generally advise against it and have you do the requests for information. However, there are situations where it makes sense like they are trying to coordinate a rehabilitation or return to work plan with your doctor.


David Brannen

Disability Lawyer with Resolute Legal

The response posted above is based on the limited factual information made available and is not intended as a full and complete response to the question. The only reliable manner to obtain complete and adequate legal advice is to consult with a lawyer, fully explain your situation, and allow the lawyer enough time to research the applicable law and facts required to give an adequate opinion. The basic information provided above is intended as a public service only, a full one-on-one discussion with a lawyer should be done before taking any any action. The information posted on this forum is available to the viewing public and is not intended to create a lawyer client relationship with any person. If you want one-on-one advice, please click here to request a free consultation or call toll free 1-877-282-5188 to speak with a member with our disability claim support team.

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Thanks very much David. Yes written consent was given before but I don’t feel comfortable they contacting any Doctor other than the one who ordered my disability status. This subject was problematic for me before too as the person from insurance tried to manipulate their way to get a short response from the Dr in their favour.
How can I intervene in this or ask for my records form insurance possibly?
Thank you in advance.