Harassing for updates


#1

My insurance keeps harassing me. My doctor told me to tell the insurance if they want updates to call her but they still keep harassing me about updates. Is this ok?


#2

Phone the insurance company.
Maybe it is automated.

It’s normal they ask for updates.
I don’t know why they won’t ask your doctor.
Maybe they phoned your doctor but didn’t get an immediate answer. :frowning:


#3

I am assuming they call you regularly every six weeks and interrogate you? If that’s the case that is normal. I go through the same thing with my insurance.