Another issue I am dealing with. Hope you can help.
My wife is being recommended for a third party treatment plan that is not in our current city, but is within our province. I have looked at the reviews on this company, and they are not very good. The treatment recommended is basically ACT therapy and physical fitness for treatment of fibromyalgia/MTBI. She has been off work on LTD and CPP for several years with depression/anxiety caused by chronic pain and fatigue. I am assuming, since they are not nearby, that she would have to complete most of the programme on her own . We don’t see the benefit to self learning and its causing her increased anxiety and anger. I know there are companies in our city that provide these services - and are much better reviewed that the other company being forced on me by the LTD insurer.
Do we have any say in the programme provider? Someone closer, that could provide daily/weekly supervised treatment?
Can the insurer force her to travel 5 hours to attend monthly meetings? I can’t attend with her due to work.
Do we have to allow their employee into our home to provide services?