CPP-Disability benefits - how many needed to provide additional information?


#1

I’m wondering how many of you needed to provide further information for your claim prior to getting an approval or denial? Mine has been in progress for 2 months and so far I’ve had no request to provide anything more than what was submitted with my initial application (specialist reports, occupational therapy evaluation, medical testing, other supporting docs).


#2

2 months is way to long not to be updated. I would apply for sickness EI to ensure some income is coming in-if approved you just have to pay it back.

My spouse was with GWL-had 3 different claims-all approved within two weeks. 2 months is too long.


#3

Mine CPP-D claim wasn’t updated for 4 months.
It went from “in progress” to “complete”.


#4

I’ve been fighting for LTD with my insurance company for over a year, two weeks would be a fantasy. :laughing: As for CPP-D, the average time frame that they tell you is 4 months. I was just wondering at what point people are generally asked for any additional info or clarification, if any is needed.


#5

Sorry-I misread what you were asking. Not sure what the CPP-D timeframe is but we were approved just before 4 month mark.


#6

I was not asked to send any additional info. CPP-D Nurse called me prior to approval and asked if anything significant had changed with my condition, then I was approved shortly after.


#7

Thanks! Since we sign that medical release form, I was wondering how many people have had more info requested prior to a decision or if that was uncommon. :blush: I know every case is different however.


#8

I don’t know if they asked my doctor for any more information.
I suspect they don’t even start processing the application until the 4 month mark.
You could phone them at 4 months and ask if they need any more information.