ATIP 30-Day Extension — Normal?

CPP Disability
1

Quick question for anyone who’s done ATIPs for CPP-D files — is a 30-day extension pretty normal?

Trying to get a sense of how long others had to wait before their package arrived.

2

I believe you are referring to the process of requesting a copy of your own CPP-D file form Service Canada. A 30 day extension is not unusual because they are often overloaded with requestss.

David Brannen

Disability Lawyer with Resolute Legal

The response posted above is based on the limited factual information made available and is not intended as a full and complete response to the question. The only reliable manner to obtain complete and adequate legal advice is to consult with a lawyer, fully explain your situation, and allow the lawyer enough time to research the applicable law and facts required to give an adequate opinion. The basic information provided above is intended as a public service only, a full one-on-one discussion with a lawyer should be done before taking any any action. The information posted on this forum is available to the viewing public and is not intended to create a lawyer client relationship with any person. If you want one-on-one advice, please click here to request a free consultation or call toll free 1-877-917-7050 to speak with a member with our disability claim support team.

3

Yes, exactly — I was referring to the process of requesting my own CPP-D file from Service Canada.

My reconsideration deadline is coming up soon. Would it make sense to submit the reconsideration application now, with a short note saying that I’m awaiting my full CPP-D file disclosure from Service Canada and will provide any additional information once I receive it?

4

My advice is to just submit the reconsideration without waiting to get the file. This is the process we use now. You will automatically get sent the full file if your reconsideration is denied and you appeal to the tribunal. We found the delay with waiting to get a copy of the CPP file was not worth it. Better to get a decsion more quickly at the reconsideration stage and put your time into winning with the appeal to the SST where you have better chances all around.

David Brannen

Disability Lawyer with Resolute Legal

The response posted above is based on the limited factual information made available and is not intended as a full and complete response to the question. The only reliable manner to obtain complete and adequate legal advice is to consult with a lawyer, fully explain your situation, and allow the lawyer enough time to research the applicable law and facts required to give an adequate opinion. The basic information provided above is intended as a public service only, a full one-on-one discussion with a lawyer should be done before taking any any action. The information posted on this forum is available to the viewing public and is not intended to create a lawyer client relationship with any person. If you want one-on-one advice, please click here to request a free consultation or call toll free 1-877-917-7050 to speak with a member with our disability claim support team.

5

Solid advice! Thank you! I’ll log into the Service Canada portal later today and submit my reconsideration application forthwith!

6

@David_Brannen

Hi David, thanks for the insight again — very helpful.

One follow-up I’m curious about regarding the ATIP side of things:

After submitting my CPP-D file request, ESDC later contacted me again to request a second round of ID verification, but this time through Canada Post Connect secure messaging instead of email. It wasn’t the standard process I’m used to with ATIPs, so I’m wondering if you’ve seen this before?

I complied and submitted the ID, but I’m trying to understand whether:

  1. This is becoming a more common verification step for CPP-D file access,

  2. It usually signals additional sensitivity or internal review of the file, or

  3. It’s still considered normal ATIP workflow given the volume of requests.

Not looking for legal advice — just trying to get a sense of whether others requesting CPP-D disclosure have experienced a second ID request through Connect.

Thanks again for your time and for sharing your experience here. Your posts really help people navigating this process.