Consent for Service Canada to obtain personal information

On the CPP-D application, there is an option to give or not give consent for Service Canada to obtain personal information from a lengthy list of people/organizations (e.g. hospitals, employers, insurance administrators, financial institutions, etc.)

Are there a lot of drawbacks to not giving consent for this? Conversely, if one does give consent, does Service Canada’s use of it tend to be reasonable, or is this the equivalent of signing over a ‘blank cheque’ for one’s personal information?

In theory it is always better to not give this type of consent. Certainly I would never recommend that type of broad consent for any insurance company; however, I have less concerns with Service Canada and in my experience they do not abuse it.

Often they are getting information that can help a person’s claim be approved. If you have the ability to get information on your own and get to them, then it is better not to give the consent. However, if you will struggle to coordinate getting information from doctors, employers, etc, the I recommend people give the consent. Better to have them be able to get the information. You are more likely to get denied if they can’t get information they need to confirm certain things.

That being said, my law firm never gives the consent when we are doing applications on behalf of clients. But this is because we have the resources and systems to get all the needed information quickly. You have to look at what you will be capable of doing.

I hope this helps


David Brannen

Disability Lawyer with Resolute Legal

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Thank you very much for the answer.