Priority Mail for LTD Update Paperwork?

Disability Insurance
1

My LTD insurance has asked for an update from my physician to support continuing my LTD. My doctor’s office has given me the paperwork because they didn’t want to fax over 100 pages to the insurer. For one, I can’t believe that they asked for over 100 pages worth of my records AGAIN. Last year they asked for medical support from every single doctor I see, costing me $$$ for the forms and records.

Any advice on how to send it? Is Canada Post Priority with tracking and a signature adequate? I want proof since my case manager has falsely claimed in the past that I didn’t respond to their requests or phone calls. Luckily, I kept a copy and had proof of all of the phone calls that they never returned. Does it need to be registered? I don’t think that I can scan and send such a large file by email.

Thanks in advance for any advice you can share.

2

I got all my records digitally on a USB drive which I sent them.

I doubt they went through everything. :slight_smile:

I would say tracking and a signature is adequate since that gives you proof of delivery.

3

I did the cheapest courier I could find (ended up being the cheapest priority post), no signature required, but I kept a copy of the receipt and emailed to confirm them that it had been couriered.