My name is Alex and I have bee disabled for more than 10 years. During the last 3 years my insurer has started to make my life a living hell: they harassed me, they interfered in my relationship with my doctor, etc… As a result, for the last 3 years, I have not been the same as before: I have been living in stress, despair and helplessness…
However, during the last year I have been able to document a willful and protracted law breaking on the part of my insurer. I am referring to the fact that my insurer has refused to provide me access to my medical file for close to 10 months.
This is not just simple misunderstanding: I have proof of having emailed at least 5 times the director of my LTD Carrier and asking him to provide me access to my medical file. Each and every time I would explain to him that my request is made under PIPEDA, and that, by refusing to provide access to my file he is breaking the law.
Having documented this law breaking, I am planning to go public: I have gathered over 2000 email addresses, belonging to the boards of directors of the top 100 Canadian companies. That is, I have spent close to a month of my life to gather the necessary information in order to be able to contact the executive layer of the wealthiest companies in Canada.
This is a link to the email I am planning to send. This email describes the law breaking, by presenting a summary of my interaction with the director of the LTD department.
This is the link to the documentation supporting my above email: it consists of a collage of my PIPEDA -based requests for access to my medical file.
About a month ago, just after I have put together my list of 2000 executives, I reached out to my insurer.
I told my insurer that I am going to make him face the consequences of his actions. In particular, I contacted the CEO of my insurance company and showed him:
- the email I am planning to send to 2000+ executives belonging to Canada’s top companies.
- the documentation supporting his Company’s law breaking
- the list of 2000 email addresses belonging to the Boards of Director of the wealthiest Canadian Companies
I may be naive or unsophisticated, but I am puzzled by the lack of response from my insurer. How would you interpret it?
Does my insurer think that my publicizing of their law-breaking deeds will have no impact on their business? In my opinion that is a moronic thing to assume.
Or, maybe my insurer is so trapped into its own role, into its own vison of itself, that it cannot acknowledge its own law-breaking?
Maybe they are so cunning that they think their lack of a response will make me hesitate.
From my point of view, tough, I cannot wait to make these “people” face the consequences of their actions: I caught them breaking the law and I want to caution the business world in regard to the kind of deeds my insurer is capable of.
What am I missing here? My insurer’s lack of reaction is making me hesitate, but the more I wait the more I think that my insurer is paralyzed by a lack of options.