My insurance company are requesting that I go for an IME and stated that this was after their medical partner had reviewed my file. I of course said I would attend and I requested a copy of the file for both myself and my GP. The first response I received simply said that “they could not forward me a copy of the report”, no explanation given as to why. Having dealt with this insurance company for a while now I know the way they word things at times can be disingenuous and lacking clarity so I of course pushed back (politely as always) and asked why this was the case as this information was about me and was being used to justify being sent for an IME and that surely I had a right to see it. The second response was a long the lines of "as it’s an internal document I have been advised not to share it. They then stated that I could request my entire file if I wished but that they are unable to send me specific documents from my files. Is all of this legal and true? I thought that I had a right to see any file pertaining to me and having to request your whole file anytime you want to see one document seems excessive. Any clarity around this issue would be very much appreciated,
As for the IM itself . .
I did as I have seen advised everywhere and for medical reasons I have requested any intake/waiver forms, the name of the doctor etc etc. They have said they will provide this information in plenty of time. I also informed my GP and she would like me to go and see her after my IME which I will do, I also asked a trusted friend to come with me on the day,. I just received a letter about the IME informing me that someone would be in touch to arrange it. It also stated on my letter that I could not bring anyone into the exam with me (I hadn’t told them I intended to do so). Can they legally do that? I have had such bad experiences with this company over the past 4yrs that I do not trust them and I also suffer from bad brain fog so my memory retention, concentration etc can be really bad at times. I don’t feel comfortable attending this exam on my own and was wondering what my options are legally and if anyone has any advice.?
Apologies for the long post, as always I am grateful for any help/advice given.
Thanks In Advance