Denied CPPD and had all my medical info included


Hi, I was denied CPPD and I had 3 Dr.'s notes plus all medical files (X-ray’s, mri…etc.) included. Each letter stated I should not be working, yet they denied me. They said I don’t fit the definition of severe and prolonged. Very scared as I am a single mother and truly suffer in pain everyday and cannot work. What more can I do. Would contacting my local MP help? Thank you in advance.


You can request a copy if your service canada CPP-D file through this site-there is a $5 fee Include your SIN number in the request and the dates you want the file from

What is the reason for your denial


They said although they understand I can’t do my past job as a personal trainer, that they feel my disability is not severe and prolonged and that they foresee it being able to get better, therefore I can find another job. I just don’t understand. My back is a mess and I had 3 letters, one being an orthopedic back surgeon, stating I should not be working.


Thank you for the link by the way.


Do your doctors think you’re back will get better by not working as a personal trainer?
If yes, it sounds like an injury caused by working as a personal trainer.
What about doing a job sitting all day?
It sounds like Service Canada thinks you can work at some kind of job without having back pain.
If this is not true then you need to appeal and convince Service Canada that doing any job will further injure your back.

Contact Resolute Legal:


Ask for a referral to a psychiatrist and a psychologist. Pain does affect your mental health as pain results in so much loss of activities you use to enjoy. Also a referral to a pain clinic. You may want to use a lawyer for the reconsideration stage.

A functional capacity or a vocational report saying you can not work may help. If it is affecting your sleep-maybe a sleep study.

You need a report that challenges their assumption that you will get better. Are you on pain meds-add the pharma pamphlet that shows side effects, Also google research articles on your condition.


Nope, ALL the Dr.s said I should not be lifting, bending, twisting…etc. I can neither sit or stand for longer than an hour without having severe pain. This is not caused by just being a trainer… There is so much more to it. I so wish I could go out and work, but I just can’t do it. I already suffer from depression and this is adding to it, greatly. I have seen 3 different pain management clinics, had MANY different procedures done to try and get some relief and none have been successful… I have always been active and now can barely play with my kids some days, the mental strain of not being able to, plus add financial strain…is beyond comprehension some days for me. The pain absolutely affects my sleep too. I did have a sleep study done for other health reasons so hopefully i can get the report. Thank you all, I will look in to all of that advice.


I would think that is the perfect language to use in your appeal.
If you already said that then I think you should contact Resolute for the free consult.

This may help:


If you are under age 50, then Service Canada will almost automatically deny your CPP disability claim in cases of chronic pain. The younger you are, the harder it is to win disability benefits for a chronic pain-related disability. This doesn’t mean you can’t win, but it will take a lot more than just having doctors saying you have limitations and can’t work.

I DO NOT recommend getting help from Members of Parliament. I have seen this cause more harm than good because in most cases their staffers that handle this don’t have a clue what they are doing and you are more likely to miss a deadline because you feel like they are taking care of things. We have seen very negligent “assistance” provided by MP’s offices. CPP disability is apolitical – they can’t just call up and use political influence to get a claim approved.

I recommend you order a copy of our CPP Disability Claim Approval Blueprint Guide if you have not already done so.

David Brannen

Disability Lawyer with Resolute Legal

The response posted above is based on the limited factual information made available and is not intended as a full and complete response to the question. The only reliabile manner to obtain complete and adequate legal advice is to consult with a lawyer, fully explain your situation, and allow the lawyer enough time to research the applicable law and facts required to give an adequate opinion. The basic information provided above is intended as a public service only, a full one-on-one discussion with a lawyer should be done before taking any any action. The information posted on this forum is available to the viewing public and is not intended to create a lawyer client relationship with any person. If you want one-on-one advice, please click here to request a free consultation or call toll free 1-877-282-5188 to speak with a member with our disability claim support team.


Does Service Canada consider how long a person will get CPP-D when they evaluate the claim?


Yes, I believe this is a consideration, but more from the point of view that they believe a younger person is better able to reintegrate into the workforce. Age is absolutely a unwritten consideration in my opinion.


Do you think age factors into how long Service Canada spends on evaluating a claim for CPP-D?


Not really, delays in adjudication are usually based on external factors (doctor is slow to send in report) or internal factors (someone is on vacation, staff change over, this particular adjudicator is swamped, etc).


The Service Canada guy said to phone in 4 months if I haven’t heard anything.
If there is one of those kinds of delay, would they tell me what the delay is?


If its external reason, but definitely not if its because of internal operations issues.