Asking for your claim file --Insurer wants a fee Info

https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/pipeda-compliance-help/pipeda-interpretation-bulletins/interpretations_05_access/

Insurers may say they want to charge a fee and ask you to agree. You can agree with option to dispute. (If you want) See below on ways to challenge

Good to know. Thank you for the information allyoops.