# Reimbursing insurance company

**URL:** <https://forum.resolutelegal.ca/t/reimbursing-insurance-company/2450>\
**Category:** CPP Disability\
**Created:** [November 26, 2019, 12:54am UTC](https://forum.resolutelegal.ca/t/reimbursing-insurance-company/2450 "2019-11-26T00:54:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![KDL](https://avatars.discourse-cdn.com/v4/letter/k/4af34b/32.png) [@KDL](https://forum.resolutelegal.ca/u/KDL)\
**Post date:** [November 26, 2019, 12:54am UTC](https://forum.resolutelegal.ca/t/reimbursing-insurance-company/2450/1 "2019-11-26T00:54:24Z")

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Hello, CPP Disability has been approved. I did not sign the irrevocable consent or reimbursement forms so CPP will be paying the retroactive amount directly to me. Can anyone shed any light on how Manulife will go about collecting the reimbursement and adjusting their monthly payments? Thanks

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**Author:** ![Caro](https://avatars.discourse-cdn.com/v4/letter/c/b19c9b/32.png) [@Caro](https://forum.resolutelegal.ca/u/Caro)\
**Post date:** [November 26, 2019, 6:01am UTC](https://forum.resolutelegal.ca/t/reimbursing-insurance-company/2450/2 "2019-11-26T06:01:30Z")

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Not sure I understand the question, generally you would just write them a cheque for the amount they are owed for back payments and your future payments would be reduced by the amount of the monthly CPP.

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**Author:** ![MarilynM](https://avatars.discourse-cdn.com/v4/letter/m/49beb7/32.png) [@MarilynM](https://forum.resolutelegal.ca/u/MarilynM)\
**Post date:** [November 26, 2019, 10:27am UTC](https://forum.resolutelegal.ca/t/reimbursing-insurance-company/2450/3 "2019-11-26T10:27:56Z")

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My insurer expected payment within 30 days of approval of CPPD if the direct payment wasn’t made from CPPD.

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**Author:** ![Elaine](https://avatars.discourse-cdn.com/v4/letter/e/439d5e/32.png) [@Elaine](https://forum.resolutelegal.ca/u/Elaine)\
**Post date:** [November 26, 2019, 9:02pm UTC](https://forum.resolutelegal.ca/t/reimbursing-insurance-company/2450/4 "2019-11-26T21:02:03Z")

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> [@KDL](#):
>
> Hello, CPP Disability has been approved. I did not sign the irrevocable consent or reimbursement forms so CPP will be paying the retroactive amount directly to me. Can anyone shed any light on how Manulife will go about collecting the reimbursement and adjusting their monthly payments? Thanks

Let them know that you’ve been approved. They will calculate the amount you owe them. You’ll pay them that amount. Then they will reduce your monthly payments by the CPP-D amount. You’ll continue to receive the reduced amount from LTD plus your regular CPP-D amount. Total will be the max amount you are allowed by your LTD policy.

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**Author:** ![David\_Brannen](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.resolutelegal.ca/david_brannen/32/2_2.png) [@David\_Brannen](https://forum.resolutelegal.ca/u/David_Brannen)\
**Post date:** [November 28, 2019, 5:03am UTC](https://forum.resolutelegal.ca/t/reimbursing-insurance-company/2450/5 "2019-11-28T05:03:11Z")

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Service Canada will mail you a Payment Explanation Statement setting of the retroactive benefit. You need to give a copy of this to your LTD insurer. They will then tell you the amount owing to them and give you a deadline to pay them.

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**David Brannen**

Disability Lawyer with Resolute Legal

The response posted above is based on the limited factual information made available and is not intended as a full and complete response to the question. The only reliable manner to obtain complete and adequate legal advice is to consult with a lawyer, fully explain your situation, and allow the lawyer enough time to research the applicable law and facts required to give an adequate opinion. The basic information provided above is intended as a public service only, a full one-on-one discussion with a lawyer should be done before taking any any action. The information posted on this forum is available to the viewing public and is not intended to create a lawyer client relationship with any person. If you want one-on-one advice, please [click here](https://www.resolutelegal.ca/free-consultation/) to request a free consultation **or call toll free 1-877-282-5188 to speak with a member with our disability claim support team.**
