# Medical Coordination Benefits **URL:** https://forum.resolutelegal.ca/t/medical-coordination-benefits/696 **Category:** Disability Insurance **Created:** [October 24, 2017, 7:11pm UTC](https://forum.resolutelegal.ca/t/medical-coordination-benefits/696 "2017-10-24T19:11:05Z") **Posts on this page:** 1 **Showing post:** 3
### Author: ![jekhan09](https://avatars.discourse-cdn.com/v4/letter/j/bbe5ce/32.png) [@jekhan09](https://forum.resolutelegal.ca/u/jekhan09) #### Post date: [October 24, 2017, 7:58pm UTC](https://forum.resolutelegal.ca/t/medical-coordination-benefits/696/3 "2017-10-24T19:58:03Z")
When I did ask for help it was in year 2015 and 2016 over the phone. After being screwed over with other phone conversations Im doing everything in writing but I haven’t asked for help this year. Should I send an email to my case worker and bring this clause up? The other thing is that my insurer changed my case workers a handful of times (no warning or explanation) with the exception of one which I requested be removed from my case because she wasn’t doing her work and I ended up not getting paid a few times. What happens to the insurer if they have not abided by this clause? The reason I want to know is because now I have so many symptoms and theyve gotten worse over the years. My doctors say all I can do is manage my symptoms but it’s not good enough. I’m looking into a naturopath but would have to pay out of pocket. Also I think that if they had helped me I would be back to work by now. I’m also frustrated because they just got my CPP lump sum payment which would have been helpful for my medical bills. I just feel like they have been no help.from the start and I have suffered as a result. If you sue what is the reason you’re suing? --- _[View the full topic](https://forum.resolutelegal.ca/t/medical-coordination-benefits/696)._