CPP won't tell decision over the phone


CPP wont tell decision over the phone…They say decision has been made but are not elaborating on it. Does it mean it is denied? Anyone else with similar experience


The status online might be up to date.


thank you jammer,
I ve already checked online and have been checking constantly but no updates as of yet. I even went to Service Canada nearby location and have been advised the same. I guess I just have to wait for that piece of mail to come.


Keep checking the Service Canada site. Expect the worst and hope for the best. If it is a denial you can appeal. 60% are denied first try–and if you are younger than 50 then I think the denial rate is higher. Did your Insurer ask you to apply for CPP-D and then terminate your claim? Did they make you sign the irrevocable forms for CPP-D?


Yes they asked me to apply and then terminated benefits a of this month. I have signed irrevocable forms so I am not sure if there is a way to withdraw my consent and cut them off from accessing CPP if it is approved


Point that out to your lawyer–that was just a cash grab on their part!


I would assume the irrevocable consent would be nullified when they cut you off but it’d be interesting to hear a legal opinion.
On the other had the insurance company was paying you during the period the retro CPP-D will be for.
Morally, I think they should lose the automatic retro CPP-D because they cut you off.


No jammer–it is irrevocable. Once signed it is a done deal-no backing out.


Actually…it can be revoked if the insurer agrees to do so. We recently negotiated a case where part of the settlement was that the insurer agree to revoke the irrevocable CPP form. I doubt you could ever get them to agree to this outside of a lawsuit settlement.

David Brannen

Disability Lawyer with Resolute Legal

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That is the response my husband got when he called and 2 days later he got a letter stating he was denied.